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RDP issue through Remote Web Workplace

Title: RDP issue through Remote Web Workplace

Description:

When we try to connect to RDP through RWW (Remote Web Workplace) we get following error.

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Remote Desktop Connection
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This computer can't connect to the remote computer.

The two computers couldn't connect in the amount of time allotted. Try connecting again. If the problem continues, contact your network administrator or technical support.

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OK   Help  
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Solution:

We’ve made the below changes at Default Application Pool and verified the RWW issue was resolved.

- Checked for the Settings of the Default Application Pool.
- Checked and found that the Enable 32 bit was set to True so change it to False.
- And the Idle Time-out Value was set to 0, so changed the value to 20.
- Stopped the Application Pool and Started it back.

We’ve confirmed, the users will take the RDP access of computers/servers using the RWW console.

Keyword: sbs rdp issue, rww rdp issue

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I am Senior Server Expert and Professional Blogger.