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Blackberry user cant receive emails

Title: Blackberry user cant receive emails

Description:

All of a sudden we see that a particular blackberry user is not receiving any email since morning and the user is very frustrated.

We checked Blackberry server setting for his a/c and didn't find any clue.

Lastly we requested the blackberry user to turn off his phone, remove the battery and start the phone.

After above activity the phone is receiving email and the issue is resolved. What a simple solution.

Keyword: blackberry email issue

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I am Senior Server Expert and Professional Blogger.